Talk To The Makers
Every prop here is built by hand by a small team — so when you message us, you reach the people who actually make the thing.
What are all available delivery options?
We ship with trusted carriers to ensure your props arrive quickly and safely. For the USA and Canada, we use UPS with 2–3 day delivery on most orders. For Europe, Australia, and other international destinations, we offer both USPS and UPS options. Very large props may carry higher shipping costs outside of the USA and Canada due to their size and weight.
How long will delivery take?
2–3 day UPS shipping in USA & Canada (could be 4–5 days). 8–11 day shipping to EU, AU & other international destinations.
What exactly happens after ordering?
1. Order processing & review. 2. 3D printing starts based on your order specs. 3. Quality control inspection. 4. Packaging for shipment. 5. Shipped to your address. 6. Delivered within the estimated timeframe.
Where can I view my sales receipt?
You can view your receipt via your Greencade account order history, or by checking the confirmation email sent to your address at the time of purchase. If you need help locating it, reach out to support@greencade.com.
How to track my order?
You can track your order by order number on our tracking page.
What should I do if I received a damaged product?
Contact us immediately at support@greencade.com. Our team will review your case quickly and work with you to find the best solution — full replacement, refund, or a replacement part. Our goal is to ensure every collector receives their prop in perfect condition.
How are Greencade props made?
Each prop is constructed from high-quality materials, shaped, and finished with precision to capture the essence of the original design. Some props take dozens of hours of focused work — sanding, painting, detailing — to achieve their screen-accurate look. That dedication is what gives every Greencade prop its authenticity and collector's value.
What are the key characteristics that make a real replica?
A true replica isn't just about looking similar — it's about capturing the soul of the original design. At Greencade, authenticity means accurate proportions, carefully chosen materials, and handcrafted details that bring the prop to life. The qualities that define a real replica are precision, durability, and immersion.
What is a prop replica vs. a toy?
A prop replica is a collectible piece designed to authentically recreate weapons, items, and artifacts from games, movies, and shows. Unlike toys, prop replicas are crafted with far greater attention to detail, scale, and finish — built to look and feel like the real thing. At Greencade, every replica is designed to be a piece of cinematic art you can actually hold.
What's the difference between normal and pre-order?
A normal product is in stock and ready to ship. A pre-order means it's our first time making that specific prop — still in the initial production run. Pre-orders let you secure the item early, often at around 50% less than the final price. Quality matches our existing products — same precision, detail, and care.
How can I maintain and care for my prop?
Keep your replica in a dry, cool place away from direct sunlight. For cleaning, use a soft dry cloth or gentle duster — avoid water, harsh chemicals, or abrasive materials. If your replica has moving parts, handle them carefully. Think of your prop as cinematic art: built for display, cosplay, and collection.
Can I use my prop replica for cosplay?
Absolutely! Greencade replicas are designed with collectors and cosplayers in mind. They're crafted to look and feel like the real in-game or on-screen items, making them perfect for cosplay, photoshoots, and display alike. Handle them carefully during use to preserve the craftsmanship.
Greencade
Address
12711 ashford brook dr. 77082, Houston, TX, United States, 28036
support@greencade.com












