FREQUENTLY ASKED QUESTIONS
We give few options in regards of shipping. Customers can place an order and receive their purchase without incurring any additional fees for shipping or delivery - or your can choose DHL express shipping for additional fee. This is a key element that the shop offers to its customers and is a part of its commitment to providing a convenient and affordable shopping experience.
Delivery time can vary depending on several factors, including the complexity of the item ordered and the order queue. National Post usually takes 7-16 Days and DHL about 3-5 Days.
Order processing: Once your order is placed, it will be reviewed and processed by the Online Shop.
Printing: The 3D printing process will start and the product will be printed based on the specifications of your order.
Quality control: The printed product will undergo a quality control inspection to ensure that it meets the standards of the Online Shop.
Packaging: The printed product will be packaged for shipment.
Shipping: The packaged product will be shipped to the address provided during the ordering process.
Delivery: The product will be delivered to the customer according to the delivery time estimate provided at the time of order.
Yes, the Online Shop may restock items indicated as "out of stock." However, the restocking schedule and availability can vary based on demand and other factors. It is recommended to check the Online Shop's website or contact their customer service for up-to-date information on the availability of specific items.
Typically, you can view your sales receipt for an order from the Greencade in a few ways:
Online account: If you have an account with our online store, you can log in to view your order history and sales receipts.
Email: The Greencade Online Shop will also send you a copy of your sales receipt to the email address provided at the time of purchase.
Customer service: If you need a copy of your sales receipt for any reason, you can reach out to the Online Shop's customer service team via email for assistance.
Reach out to their customer service team if you need assistance in locating your receipt.